Contact the practice

Priory Medical Centre

Belmont Grove
Liverpool
Merseyside
L6 5LU

Telephone: 0151 260 9119

Out of Hours: 111

Opening Times

Monday8:30am to 6:30pm
Tuesday8:30am to 6:30pm
Wednesday8:30am to 6:30pm
Thursday8:30am to 6:30pm
Friday8:30am to 6:30pm
SaturdayClosed
SundayClosed

Training Closures

The Practice closes for training on the alternating last Wednesday / Thursday of each Month, excluding August and December.

If you need help when we are closed

The NHS has introduced a new telephone line for use when your surgery is closed. This number 1-1-1 is a free phone and you will not be charged for using it. If you require urgent medical assistance when the surgery is closed please dial 1-1-1 and you will be put through to the out of hour’s service.

Physical accessibility

We have facilities for patients with disabilities including suitable WC access.

How to make a complaint

To help us ensure that we provide the best possible service for our patients, Priory Medical Centre runs a practice-based complaints procedure. A leaflet giving information about the procedure can be obtained from reception.

If you need to complain about any aspect of our service please ask to speak to Ms Brogan Purves Practice Manager.

We will endeavour to acknowledge your complaint within two days and investigate it within ten days. You may be invited to attend a meeting with a senior member of the practice and the team member involved in the complaint.

If you are not satisfied with the outcome of our investigation you can contact the Health Authority who will investigate the matter further on your behalf.