🩺 Your GP Practice: End of Year Report (2025–2026)

👥 Who We Care For

• Our GP team includes:
  • 4 full-time GPs
  • 6 part-time GPs
  • Together this equals 7.5 full-time GPs

👉 That means each full-time GP is responsible for ~2000 patients
(This is higher than the UK average, reflecting the challenges of inner-city, high-need populations.)

📅 Appointments in the Last Year

• ~20,000 GP appointments delivered at the surgery
  • Thats the equivalent of seeing 15% of our entire practice population every month, or 180% every year!
  • These appointments have been delivered by GPs – it does not include Nurses or ARRS staff.
• 1,500 home visits for patients unable to attend

Appointment Types

• 🏥 Face-to-face: 70%
• 📞 Telephone: 30%

⚡ Access to Care

• ~ 7,000 patients were seen on the same day they contacted us
• Average waiting times:
  • ⏳ Routine problems: 10 days
  • ⚠️ Clinically important (but not urgent): 4 days

👉 Despite high demand, we prioritise urgent and same-day care.

🏠 Home Visits

• 1,500 home visits completed

👉 That’s:

• Around 4–5 visits every single day
• Often for our most vulnerable or unwell patients

❗ Missed Appointments (DNAs)

• 1017 appointments missed
• Around 85 per month

💷 Cost to the NHS

• Average GP appointment cost ≈ £30–£40
• Estimated annual cost of missed appointments:
  • 👉 £30,000 – £40,000 per year

👉 In real terms:

• Roughly 3-4 weeks of full GP clinics

📊 Demand Across the Year

• 📈 Busiest month: November
• 📉 Quietest months: May & June
• ❄️ We provide significantly more appointments in winter (Nov–March)

👉 This reflects seasonal illness like flu, chest infections, and increased complexity in winter months.

⚖️ Workload & Complexity

As a deprived inner-city practice, our patients often:

• Need more complex care
• Have multiple health conditions
• Require longer consultations and more follow-up

👉 This means our workload is significantly more intensive than many practices of similar size

🔍 Putting It All Into Perspective

Over the last year, our GP team has:

• Seen enough patients to fill:
  • 🚌 285 double-decker buses
• Delivered:
  • 📅 Nearly 1700 GP appointments every single month of the year 
• Provided:
  • 🏠 Home visits equivalent to one full clinic per week
• Lost:
  • ❌ Over 1000 appointments to non-attendance

❤️ Thank You & How You Can Help

You can support your GP practice by:

• ✔️ Attending your appointments
• ❓Using the most appropriate care for your issue – think pharmacy, 111, self care
• ❌ Cancelling if you cannot attend
• 📱 Keeping your contact details up to date – especially Email from 1st April 2026
• ⏰ Being mindful that urgent cases are prioritised